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Words found on federal land - Mozy Home for Macintosh has unannounced change in TOS

Words found on federal land

08. 10. 08

Mozy Home for Macintosh has unannounced change in TOS     permalink

Filed under: corpses do reviews — Gravity Girl @ 03:48:37 pm

I have been using Mozy Home Unlimited for a year, having jumped on the beta bandwagon when it was first announced. I have a lot of mp3s that I want to be safe, because there is nothing quite so unattractive to me as having to re-rip 3000+ cds again. (Yes, I have had to re-rip them before, when I lost a software RAID, and it was quite painful.)

At home, I have an old Macintosh G5 server that I purchased from my office when they were phasing it out for newer models. This is great because the server software allows me to keep my home directory central and easy to back up. I have been running Mozy Home on it for a year, and aside from a few connection issues at the start of the beta period, all has been well. Until this week.
Mozy stopped backing up as it was trying to download the new Mozy Home client v1.1.1 this week. "A glitch," I figured, and downloaded it manually to do the install. Not a glitch. With the 1.1 release, Mozy Home can no longer run on OS X server. I would need to install Mozy Pro. What?

So after a long chat with tech support, and another long chat with two Mozy Pro salespeople, they told me that because they have just released Mozy Pro beta for Macintosh, they are no longer allowing people to use Mozy Home on the servers, as it is their only way of telling if it is for home or professional use. He told me that since I was using server software on my macintosh, I would have to upgrade to paying $6.95 a month plus 50 cents per gigabyte. Um, that would amount to close to $275 a month! He then said that since I had been using it on the server, I had been taking advantage and getting a $200 plus product for only $5 a month.

I disagree. I had been using their $5 a month product to its fullest extent because they handn't offered any other Macintosh products, and I was using their Mozy Home Unlimited for just that, backing up non-business files.

Their site says:

How many files can I back up?
MozyHome Free accounts are restricted to 2 GB, but there’s no limit with MozyHome Unlimited. You can back up as many files as you can fit on your home computer. Just note that the more files you back up, the longer your initial backup will take.

So, the sales guys said they couldn't let me run the Mozy Home software on my server, so I said I would be willing to pay the extra couple of dollars a month, but not pay for the massive per-gigabyte storage fees. They told me that they would have to get back to me, either by phone or email.

So, it looks like my options are this:

  • run Mozy Home 1.0.5 (the old version) on my server and not upgrade
  • downgrade my OS on the server to standard Macintosh OS 10.5 instead of Server 10.5
  • pay 550% more per month for my backups
  • buy some cheap seagate external drives, back up, and give the drives to my friends to hold.

and rating my options:

  • I'm not sure how long using the old version of mozy will last, as it requires communication with their servers.
  • Downgrading from OS X Server means I can't have a remote home directory.
  • no way in hell I'm paying $275 a month for a $5 product I have been using for a year
  • the seagate drives are looking like the best option right now.

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